Privacy Policy
At Nitan Chai, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our Shopify store or engage with us through other channels.
1. Information We Collect
We may collect the following types of personal information:
Name
Email address
Phone number
Shipping and billing address
Payment details (via secure payment providers)
Product preferences and order history
Interaction data from forms, ads, or website activity
2. How We Use Your Information
We use your information to:
Process orders and fulfill deliveries
Provide customer support
Send updates, offers, or promotional content (only with your consent)
Respond to inquiries made via our LinkedIn lead forms
Improve your shopping experience through personalization
3. Sharing Your Information
We never sell your data. We only share your information with trusted service providers (e.g., Shopify, shipping partners, payment processors) as needed to run our business and fulfill your orders.
4. Your Rights and Choices
You may:
Request to view, update, or delete your personal data
Opt out of marketing emails at any time by clicking "unsubscribe"
Contact us for any privacy-related concerns
5. Data Security
We use secure protocols and encryption to protect your information during transmission and storage.
6. Cookies & Tracking
We may use cookies and tracking tools (such as Google Analytics or Meta Pixel) to enhance user experience and gather data for improving our store.
7. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with a new effective date.
8. Contact Us
For any questions about your data or this policy, please contact us at:
Email: hello@nitan.ca
Phone: 647-368-7773